Frequently Asked Questions

Q: Where are you located?
I am located in Elizabethtown, KY but shoot all over the place – travel is one of my favorite things, so there isn’t a place too far for me! :D I shoot all over Louisville, Bardstown, Elizabethtown and Hodgenville quite regularly but will go as far as I need to (with possible travel fees.)

Q: How do I set up an appointment?
Click my Contact Tab to send me an email, and we can work out a perfect date and start working out details! A contract and invoice for you session fee (both are sent electronically and can be completed online) must be complete before an appointment slot can be reserved. 

Q: When are you available to shoot?

Mondays and Tuesdays: Reserved for Office Hours and Editing
Wednesdays, Thursdays, Fridays: Available for Sessions and Weddings
Saturdays and Sundays: Reserved for Weddings and Family Time

Q:How long does it typically take for my gallery of proofs to be ready for viewing?

My typical turnaround time is between 1-5 days, however this changes based on my schedule. I strive to get everything back to you in a timely manner!

Q: How long will my Gallery be available?
Your gallery will be up for 60 days for viewing and ordering.  There is a $25 fee for re-uploading a gallery after it has expired. Final Images are only stored for 1 year.

Q: Is a CD of edited images included in the session fee?
No. Digital Images can be purchased after your session is complete. You have the options to buy the full gallery with print release by download, USB or CD, as well as options for 10 images or single images. All purchases of digital images come with a print release allowing you to reprint the photo and yours to keep!  You can find my session and products listed right under Portrait or Product Pricing.

Q: How many poses are included?
There is no limit – I prefer our shoot to be lots of fun and natural – I will do both posed and candid imagery, and definitely do not stop at a set amount. ;) I do select my favorites from your session to edit and present, so not all posing/imagery may be available in your gallery.

Q: What is the best way to schedule a newborn session?
Most mommas send me an email and their due date, but I don’t schedule anything until you are home from the hospital! So, email me as soon as you’re home and I work you right into my schedule. It is best to do these within first two weeks of birth! Typically I schedule these during the daytime hours when I have the most flexibility on my calendar.

Q: Do you have a studio?
Yes, I sure do! I have an in-home studio in the basement of my home. I use this for newborns, babies, toddlers and simple portraits. While it is large and homey, it is not suitable for large groups.

Q: How much does your ‘First Year’ Package cost?
This is a simple discount, not a total package. This works by scheduling Newborn, 6 month and 9 month photo sessions with me at regular price, and your One Year Session is completely free on me! Easy as Pie, right?

Q: Do you offer Mini Sessions?
Yes! But only once a year in the late fall, and have a very simplistic approach. I do NOT offer styled holiday sessions (Easter, Christmas, Valentines, etc) but will absolutely be happy to refer you to other photographers in the area that do!

Q: Do you travel? 
HECK YES. Travel is one of my favorite things – I even give discounts for travel work, or course with any accommodations and expenses to be covered by the client.

Q: What is your specialty?
People. Awesome people just like you. I’m a fun, laid back gal and I’m good at connecting with my clients – making you feel comfortable is my number one priority! So, that way we can get outrageous belly laughs, deep emotion and connection. That’s my goal. And well, having fun too. I currently shoot wedding and families (including newborns and children).

Add a comment...

Your email is never published or shared. Required fields are marked *

Connect with us
elainajanes@yahoo.comElizabethtown, KY
Always ready to travel